Maintenance Request — Renewal Properties LLC

🚨 Emergency Maintenance

For urgent issues like gas leaks, flooding, no heat in winter, or fire — call immediately:

269-267-6550

For life-threatening emergencies, call 911 first.

🔧 Submit a Maintenance Request

All non-emergency maintenance requests must be submitted through your Buildium tenant portal. This ensures your request is tracked and addressed promptly.

Open Tenant Portal →

What Counts as an Emergency?

Call us directly at 269-267-6550 for:

Gas leak or smell of gas
Flooding or major water leak
No heat when temperatures are below freezing
Electrical hazard or fire damage
Broken locks or security concern
Sewage backup

Non-Emergency Requests

For non-urgent issues, submit your request through the tenant portal. Examples include:

Appliance not working (refrigerator, stove, washer/dryer)
Leaky faucet or running toilet
HVAC not cooling/heating efficiently
Pest concerns
Cosmetic repairs (paint, trim, etc.)

Tips for faster service: Include photos if possible, describe the location in the home, and note how long the issue has been occurring.

Property Inspections

We conduct maintenance inspections up to 2 times per year to ensure the home is clean, tidy, and well-maintained. You'll be notified in advance of any scheduled inspection.